Welcome to Dr. Saffron Raps Trading LLP. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. Website Usage
You agree to use the Dr. Saffron Raps Trading LLP website only for lawful purposes. You must provide accurate and complete information when creating an account or placing an order.
Any attempt to misuse the website, interfere with its operation, or access it without authorization is strictly prohibited.
2. Products & Information
We make every effort to ensure that product descriptions, images, ingredients, prices, and availability displayed on our website are accurate.
However, product colours and appearance may vary slightly depending on your device or screen. Product availability and information may also change without prior notice.
3. Orders
When you place an order, you agree to provide correct billing, shipping, and contact information.
All orders are subject to product availability and confirmation. Dr. Saffron Raps Trading LLP reserves the right to accept, reject, or cancel an order in cases such as stock unavailability, pricing or information errors, or suspected fraudulent activity.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund policy.
4. Pricing & Payments
All prices displayed on the website are subject to change without prior notice. The applicable price and any shipping charges will be shown at checkout before you complete your purchase.
Promotional offers, discounts, and coupon codes may have additional terms, validity periods, and usage restrictions.
5. Shipping & Delivery
We deliver our products across India. Orders are generally dispatched within 1–4 business days, excluding Sundays and public holidays.
Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.
Once your order is dispatched, tracking information may be shared through your registered email address or phone number.
6. Shipping Charges & COD
Orders above ₹1,000 are eligible for free shipping. Orders below ₹1,000 may have a shipping charge of ₹100.
Cash on Delivery (COD) is available only for eligible PIN codes and may include an additional ₹100 COD charge.
7. Cancellation
Prepaid orders may be cancelled before they are dispatched. Once an order has been shipped, cancellation may not be possible.
To request a cancellation, please contact us as soon as possible with your order details.
8. Returns & Refunds
Products purchased from Dr. Saffron Raps Trading LLP are generally non-refundable.
However, if you receive a damaged or incorrect product, you may request a return within 4 days of delivery.
Return requests must be submitted within the specified period and may be subject to verification. Once approved, the product may be replaced or applicable store credit/refund may be provided according to our policy.
9. Product Usage
Please read the product packaging, ingredients, directions, and precautions before using any product.
Individual results may vary from person to person. If you experience irritation or discomfort, discontinue use and seek appropriate professional advice.
Dr. Saffron Raps Trading LLP does not guarantee specific results from the use of any product.
10. Intellectual Property
All content available on this website, including logos, images, photographs, text, graphics, product descriptions, videos, and website design, is owned by or licensed to Dr. Saffron Raps Trading LLP.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.
11. Third-Party Services
Our website may use third-party services such as payment gateways, courier partners, and external links.
Dr. Saffron Raps Trading LLP is not responsible for the policies, content, availability, or services provided by third-party websites or platforms.
12. Limitation of Liability
We are not responsible for losses or delays caused by circumstances beyond our reasonable control, including courier delays, technical issues, natural events, or incorrect information provided by customers.
We also cannot be held responsible for issues resulting from improper use of our products or failure to follow product instructions.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Changes to These Terms
Dr. Saffron Raps Trading LLP reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective once they are published on this page.
We encourage you to review this page periodically for any updates.
15. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the applicable jurisdiction of the courts in India.
16. Contact Us
If you have any questions about these Terms & Conditions, orders, shipping, cancellations, or returns, please contact us:
Email: info@drsaffron.in
Website: drsaffron.in
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.